1.0          User Terms & Conditions

These Terms & Conditions (“Terms”) govern your access to and use of internet information and services available on our official corporate website, https://www.drb-hicom.com  (the “Website”). By using the Website, you agree to be bound by these Terms. If you do not agree, you must immediately discontinue your access to and use of the Website.

For the purposes of these Terms, “you” or “your” refers to the person accessing or using the Website and/or the Service (as defined). References to “we”, “us” or “our” in these Terms refer to DRB-HICOM Berhad (Registration Number: 199001011860 (203430-W), including where applicable its subsidiaries, affiliates and authorized representatives.

2.0          What is the Service

The “Service” refers to your access to and use of internet based information and any other services, features, or facilities made available on or through this Website. This includes access to “Site Content”, which refers to information, data, graphics, listings, links, or other materials published or displayed on the Website.

3.0          Use of the Service

A “User” refers to an individual who accesses this Website and/or uses the Service. As a User, you are solely responsible for all acts or omissions when using the Service. The Service must only be used for lawful purposes and in a manner that does not cause any civil or criminal liability to us.

You must not:

  1. collect or harvest personal data or information about others without their consent;
  2. impersonate any person, create false identities, or otherwise mislead others as to the origin of communications;
  3. engage in unlawful, defamatory, obscene, offensive, harassing, or disruptive conduct, including any act contrary to public order, public interest, or national harmony;
  4. infringe any copyright, trademark, patent, trade secret, privacy, publicity, or other proprietary rights of any party;
  5. upload, distribute, or transmit any viruses, worms, trojans, spyware, or other malicious or harmful code, files, or programs;
  6. send unsolicited messages, spam, junk mail, chain letters, or other forms of mass or unauthorised communications;
  7. access or attempt to access any networks, systems, services, or accounts without authorisation;
  8. interfere with or disrupt any service, host, network, or equipment, including via denial-of-service attacks, overloading, mailbombing, or flooding;
  9. forge headers, manipulate identifiers, or create password-protected or hidden pages without proper authority;
  10. publish or transmit any content that is racially or sexually offensive, vulgar, privacy-invading, or otherwise objectionable;
  11. use the Website or Service in a way that incites criminal conduct, gives rise to civil liability, or violates any applicable law or regulation;
  12. resell, redistribute, or commercially exploit the Service or any part of the Website without prior written consent.

Any breach of these Terms may result in immediate suspension or termination of access. You acknowledge that we merely provide the platform and are not responsible for the messages or content transmitted by you or others. You hereby release us from any liability, claims, or disputes arising out of your use of the Website.

You acknowledge that you may not rely on Site Content and agree to bear all risks associated with its accuracy, completeness, or usefulness.

4.0          Copyright Notice

For the avoidance of doubt, this Clause refers specifically to copyright ownership and protection of contents published on the Website and is distinct from restrictions in Clause 5.0 and Clause 6.0.

The Website and its contents, including but not limited to text, graphics, images, logos, button icons, audio clips, and software, are owned or controlled by us or our content suppliers and are protected by copyright laws, trademarks, and other intellectual property rights applicable in Malaysia.

You may view the contents of this Website using a web browser and may save or print parts of the Website solely for your personal reference. However, you must not modify, reproduce, transmit (including broadcast), adapt, publish, or otherwise exercise any part of the copyright in this Website except as expressly permitted in these Terms.

The compilation of all contents on the Website, including its collection, arrangement and assembly, is our exclusive property. All software used on the Website is either our property or that of our software suppliers and is protected by copyright.

5.0          Trademark Notice  

This Clause relates specifically to the use and protection of trademarks, brand names, and other distinctive identifiers associated with us. It is separate from the copyright protection described in Clause 4.0 and the license restrictions in Clause 6.0.

This Website includes registered trademarks, pending trademarks, and other marks that are protected by applicable laws. These include, without limitation, the names, logos, product identifiers, and service marks belonging to us.

You may not use any of these trademarks or names, whether registered or otherwise, without our prior written permission, except as expressly permitted by these Terms. Nothing in these Terms shall be construed as granting any license or right to use any trademark or service mark without written consent.

This Website may also display trademarks and brand elements belonging to third parties (e.g. content suppliers or commercial partners). Such marks are used with permission or under agreement and remain the property of their respective owners. You are prohibited from using those marks at all times unless expressly authorised by the respective owners.

All contents on this Website, including but not limited to trademarks, text, design, graphics, and software, is the property of us or its licensors. Unauthorised use, reproduction, or distribution is strictly prohibited.

6.0          No Implied Licences

We grant you a limited, revocable, and non-transferable license to access and use this Website solely for personal, non-commercial purposes. This license does not include any rights to reproduce, modify, resell, distribute, or commercially exploit any part of the Website or its contents unless expressly permitted in writing by us.

You are not allowed to use data mining tools, meta tags, or hidden text using our names or trademarks without our prior written consent. Framing, mirroring, or deep linking any part of the Website is also prohibited.

Nothing in these Terms shall be interpreted as granting you any rights or licenses to our intellectual property, whether by implication or otherwise, except as expressly provided.

7.0          Linked Sites

This Website may contain links to third party sites. We are not responsible for the condition or contents of those sites. The link(s) are provided solely for your convenience and do not indicate, expressly or impliedly, any endorsement, authorization or sponsorship by us of those site(s) or the products or services provided there. You access those sites and use their products and services solely at your own risk. We are not responsible for any transactions you may perform on those sites.

8.0          Collection and Use of Personal Information

We will collect and use your personal information in accordance with our Privacy Statement set out in Clause 11.0, Clause 11.1, Clause 11.2, Clause 11.3 and Privacy Notice in Clause 13.0 below. This includes data required for the provision of the Service and any voluntary information you provide. Please refer to the aforementioned clauses for full details on our data practices, usage, disclosure, and your rights.

9.0          Disclaimer

This Website (including the information, names, images, pictures, logos and icons regarding or relating to us and/or the related corporations, its products and services or to third party products and services (if any)) is provided on an “as is” and “as available” basis and we make no express or implied representation or warranties in relation to this Website, any property or information in or any transaction performed through this Website including but not limited to:

a) all warranties of safety, legality, merchantability, satisfactory, fitness for purpose, title, non-infringement and compatibility of the Service;
b) the security, availability, accessibility, timeliness, error-free and uninterrupted use of this Website;
c) the truth and accuracy of the Site Content or subsequent modifications thereto;
d) the actions and omissions of User whether on this site or outside this Website;
e) any deletion, mis-delivery or failure to store any User communications or personalized settings;
f) the inability to use this Website or any messages received, or transactions entered through this Website;
g) the accuracy and reliability of results obtained from the use of this Website and that any errors in the software will be corrected;
h) any implied warranty arising from the course of dealing or trade; and
i) any obligation, liability, right, claim in tort or otherwise whether or not arising from the negligence of us.

To the full extent permitted by law, we disclaim any and all such warranties.

In no event shall we, our respective agents and representatives, suppliers, vendors or merchants who have a presence on this Website, be liable to you or anyone else for any loss or injury or any direct, indirect, special, exemplary, consequential damages, or any damages whatsoever including but not limited to loss of use, data, revenue or profits, whether in action of contract, negligence or other tortuous action, arising out of or in connection with your access, use of, or your inability to access or use this Website and/or the Service.

We do not guarantee uninterrupted access to the Website or Service. We may update, suspend, or modify any part of the Service at any time without prior notice, and we shall not be liable for any interruption, modification, or discontinuation.

We also make no representation that the Website or Service is suitable or available for use outside Malaysia. If you access the Service from outside Malaysia, you do so at your own risk and you will be responsible for complying with local laws.

You acknowledge that while the Website is owned and managed by us, certain Site Content may be provided by third parties and is not subject to our control. We do not guarantee accuracy, copyright compliance, legality, decency, or any other aspect of such third-party content. Such content does not represent our endorsement or authorisation unless expressly stated. You should verify any such content before relying on it, and you access it entirely at your own risk.

The Service involves transmission of data over the internet, which may not always be secure. We disclaim liability for any loss or damage resulting from breaches of internet security, data interception, or unauthorised access.

10.0       Security Violations and System Misuse

In addition to the obligations set out in Clause 3.0, you must not engage in any activity that compromises the integrity, security, or performance of our systems, networks, or the Service.

Prohibited actions include but are not limited to:

  1. Gaining unauthorized access to data, accounts, systems, or networks, including
    attempts to probe, scan, or test system vulnerabilities or to breach authentication
    protocols;
  2. Interfering with or disrupting service to any user, host, or network, including through mailbombing, flooding, overloading, or denial-of-service attacks;
  3. Circumventing security measures, authentication processes, or access controls (“hacking” or “cracking”);
  4. Monitoring or intercepting data or network traffic without express authorisation;
  5. Introducing or distributing malicious software or harmful code such as viruses, worms, Trojan horses, spyware, or any similar item that may damage, disrupt, or gain unauthorized access to systems, networks, or data.

You must not distribute or introduce any system contamination or engage in any conduct that may impair, overload, or otherwise negatively affect our infrastructure or the use of the Service by others. Any such conduct may result in civil or criminal liability and will be reported to the relevant authorities where appropriate.

11.0       Privacy Statement

We take the issue of your privacy seriously. Generally, you can visit this Website without telling us who you are or revealing any information about yourself.

We recognize that you are a unique individual with your own distinct preferences. Our aim is to provide you with information and services which are most relevant to you. In order to achieve this, we need to get to know you and collect information to understand what differentiates you from other users.

11.1       Cookies

We may track your visit to the Website by giving you a “cookie” when you enter. Cookies are pieces of information that websites transfer to your computer’s hard drive for record-keeping purposes. We use cookies to make visiting our sites and our partner sites easier. Cookies allow us to save passwords (if any) and preferences for you so that you will not have to re-enter them the next time you visit. Cookies also help us track user trends and patterns. Cookies also help us to collect anonymous click stream data for tracking user trends and patterns. In addition, third party advertising networks may issue cookies when serving advertisements. The use of cookies is now an industry standard, and you will find them used on most major websites. Most browsers are initially set up to accept cookies. If you prefer, you can reset your browser either to notify you when you have received a cookie, or to refuse to accept cookies. You should understand that certain sites will not function properly if you set your browser to not accept cookies.

11.2       Use of Information

Any information you provide to us in connection with the Service is maintained and accessible only by us and our related or affiliated corporations. We may use this information to offer you the opportunity to receive notices regarding our other products or services of our related or affiliated corporations and to further personalize your experience with us. We  may also use this information to send materials to you for marketing purposes, but we will take commercially reasonable steps to safeguard the information from unauthorized access, and unless we  specifically disclose it to you at the time of collection, we will not make customer specific information that is gathered available to unaffiliated organisations for commercial purposes unrelated to its business and that of its related corporations.

We may use only the anonymous click stream data to help our advertisers deliver better-targeted advertisements. We will not disclose any information about any individual user except to comply with applicable law or request or directive from any regulatory authority or governmental body or agency or other valid legal process or to protect the personal safety of its users or the public.

Please do not send us any confidential or proprietary information via the internet. Any information (including feedback, data, comments, suggestions, ideas or the like) that we receive through this Website, other than your personal information, will be regarded as non-confidential. We may from time to time conduct online surveys and request for information about your interest or your views about specific matters in an effort to improve its services to you. You may choose not to respond. By sending to us non-personal information via this Website or through any other electronic means, you grant to us an unrestricted, irrevocable license to use, reproduce, display, or modify, perform and distribute such non-personal information in any manner and for any purpose as we shall deem fit.

11.3       Sharing of Information

The individually identifiable information that you provide will be used extensively within our company and our related and affiliated corporations to provide a personalised experience to you. Except as described in this Privacy Statement, we will not willfully disclose individually identifiable information about its users to anyone outside its related corporations without first receiving that user’s permission, and we will use reasonable endeavours to prevent this information from appearing in unauthorized mailings and other solicitations. We reserve the right to make modifications to this Privacy Statement at any time by posting changes in this space without prior notice. Your continued use of the Service following the posting of any changes to this Privacy Statement constitutes acceptance of those changes.

12.0       Data Rights

We are committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (“PDPA 2010”). By using this Website, you consent to the collection, use, and disclosure of your personal data for purposes related to our services, subject to applicable laws.

13.0       Privacy Notice

For more information on how we collect, use, disclose, and safeguard your personal data, please refer to our Privacy Notice, which forms part of these Terms. You may access it at: www.drb-hicom.com/privacy-notices

By continuing to use this Website, you confirm that you have read and understood our Privacy Notice and consent to the processing of your personal data in accordance with its terms.

We reserve the right to amend, modify, vary or update this Privacy Notice at any time at our sole discretion, as and when the need arises by posting changes in this space without prior notice.